PRIVACY POLICY
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you use PixelSpice's services or visit our website
Last updated:
July 7, 2026
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Personal Information
We may collect personal information when you:
Submit a project inquiry or request a quote
Contact us through our website or email
Book a consultation
Subscribe to updates or newsletters (if applicable)
This information may include:Name
Email address
Phone number
Company or brand name
Social media handles or website
Project details and editing requirements
Any information you provide through our contact forms
Project Files & Content
To provide our services, you may share:
Raw video footage
Audio files
Images and graphics
Brand assets (logos, fonts, brand guidelines)
Scripts and editing instructions
Reference videos or creative briefs
These files are used solely to deliver the services you request and are handled with strict confidentiality
Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and device information
Pages visited and actions taken on the website
Date and time of visits
Referring website or source
This information helps us improve website performance, user experience, and overall service quality
Cookies & Tracking Technologies
We use cookies and similar technologies to support website functionality and analytics
These may include:
Google Analytics (GA4)
Google Search Console
Meta (Facebook) Pixel
Cookies may be used for:Website functionality
Performance analytics
Marketing and advertising
User experience improvements
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features
How We Use Your Information
We use the information we collect to:
Manage editing projects and client communications
Deliver video editing and creative services
Process payments and invoices (if applicable)
Provide customer support
Improve our services and website
Analyze website traffic and user behavior
Send project updates or marketing communications (where permitted)
Comply with legal obligations
Client Projects
Information and files you provide are used exclusively to complete your requested editing services. We do not use, publish, distribute, or share your content without your permission unless required by law
Sharing Your Information
—— We do not sell or rent your personal information ——
We may share information only when necessary with trusted third-party providers, including:
Cloud storage providers
Payment processors
Project management and collaboration platforms
Analytics and advertising providers
Website hosting and technical service providers
These providers are authorized to use your information only for the services they perform on our behalf
Data Retention
We retain your information only for as long as necessary to:
Deliver editing services
Maintain project records
Meet legal, accounting, or tax obligations
Provide ongoing client support when requested
Project files may be retained for a limited period after project completion unless otherwise agreed. After that, files may be securely deleted
Children's Privacy
Our services are intended for individuals who are at least 18 years old or businesses represented by authorized adults. We do not knowingly collect personal information from children under 18
Payments
For invoices and service payments, we currently accept the following payment methods:
Xflow
Wise
International Wire Transfer
Cryptocurrency (supported cryptocurrencies will be shared upon request)
Please note: We do not accept PayPal as a payment method. If you have any questions regarding international payments or require assistance choosing the most suitable option, our team will be happy to help
Your Rights & Choices
Depending on your location, you may have the right to:
Request access to your personal information
Correct inaccurate information
Request deletion of your data
Withdraw consent where applicable
Opt out of marketing communications
Restrict or object to certain data processing activities
To exercise these rights, please contact us using the information below
Data Security
We take appropriate technical and organizational measures to protect your personal information and project files. While no online system can guarantee absolute security, we follow industry best practices to safeguard your data
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date
Contact Us
If you have any questions about this Privacy Policy, our services, or how your information is handled, please contact us at:
Email: pixelspiceservices@gmail.com
For payment-related inquiries, we can assist you with payments made through Xflow, Wise, Wire Transfer, or Cryptocurrency. Please note that PayPal is not supported.
FAQ
Frequently Asked Questions
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Video Editing
Social Media Management
01
How do I get started with PixelSpice?
02
How much does a Sample Edit cost?
03
How long does video editing take?
04
How do I prepare my footage for editing?
05
Can I work with PixelSpice if I’m just starting out?
06
Can I request revisions after the first edit?
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